Facts and Questions

How do we get the booth to our event? 
Please fill out your event information here and if your event suits our photobooth we will deliver the photobooth to you on that day before the event starts. We have two photobooth operators handling the photobooth throughout the event. Our operators will deliver the booth, set it up and pack it all away once your event is finished. We have the rights to decline any requests for photobooth rental.

How big is the photobooth? Is it portable?
The photobooth measures at 4”Wx5”Lx6”H. Yes our photobooth is portable and is easily wheeled to your location.

How many people can we fit in the photobooth?
The photobooth can comfortably seat two people but can fit up to four people in a frame.

How does the booth works?
Our photobooth comes with a remote control and it is easy to navigate. Our photobooth operators will assist you. The photobooth takes a series of 4 photos and at the end of the process; your pictures will be displayed on the screen. The photos are then printed within seconds and collected from the booth.

What are the things that I should be aware about the photobooth?
The photobooth operates better in closed room. For safety purposes, we do not encourage outdoor locations for the photobooth. In addition, the photobooth must be located near to a power supply plug.

How long can I hire the booth?
Please refer to our packages in this page.

What type of pictures does the photobooth print? Any colour options?
The photobooth operates better in closed room. For safety purposes, we do not encourage outdoor locations for the photobooth. In addition, the photobooth must be located near to a power supply plug.

Do you provide props along with the photobooth? Do we need to pay extra?
Yes we do provide props with the photobooth and you do not have to pay for it.

When do we get the photos?
The photobooth prints the photo immediately. The photo memory from the photobooth will be given to the customer within 3 days from the event in the form of a disc*. Your guests will also get to view their pictures in the gallery by logging in with a username and password provided to the person who rents the photobooth. Please note that the pictures will be up in our gallery for only 2 weeks. In addition, with permission from the host, your pictures are also to be displayed on our Photobooth Events Facebook page. *The disc will be couriered to you or to be picked up at our office.

Can we print the same photo more than once?
Unfortunately, the photobooth does not print the same picture again. However, with the back up memory, we can reprint those pictures after the event but extra charges will be applied.

Do guests need to pay to use the photobooth? Are the photos free of charge? If you take up our package, upon rental of the photo booth, your guests do not need to pay for their photo. You can take as many pictures as you wish during that rental.

Do we need to pay extra if the film finishes?
No you do not have to pay for an extra roll in order to take more pictures. Once your film is finished, our operators will change another roll for you.

Does the photo booth have any memory data as we wish to keep soft copies of our pictures? Yes it does! The photobooth is able to store all its pictures. We will copy these pictures to a disc for you to keep. The disc will be couriered to you or to be picked up at our office.

How do I gain access to the online gallery?
After the event, we will email you the link to your pictures from the event. Please note that the pictures will be up in our gallery for only two weeks after the link is being sent to you by email. If you wish to have your photos for viewing permanently on our Photobooth Events Facebook page, please agree to the condition below the booking form.

Regarding the photo album provided, how many pictures can it store?
For every event, we include a photo album and 2 pens for you free of charge so that your guest can write their well wishes.

Design Is it possible for us to customize the photo strips design, include information or logo design?
Yes it is possible for us to customize your photo strip design on the top and the bottom of the photo strip. Click here to get our design guidelines.

Besides the photo strips, can we customize the canopy for the photo booth?
Yes you can! It will be an excellent branding exercise for your company or even for your birthday or wedding! An additional fee of RM80 will be charged. Click here to get our design guidelines for our Kuala Lumpur booths. Click here to get our design guidelines for our Kuching booths.

Don’t have a logo design?
We will gladly design and create graphics for RM30 or you may submit your details to [email protected] one month before the event.

Already have a design and you wish to have it on the photo strip?
Send your design to [email protected] one month before the event.

Do you have a few designs we can pick from instead of paying for the customization of the photo strips?
Yes we do. Please click here to view the designs we have. The best part is, when you pick your design from our gallery, it is free!

What are the things that I should be aware about the photobooth?
The photobooth operates better in closed room but we do provide extra coverage for the photo booth if the event takes place outdoors. In addition, the photobooth must be located near to a power supply plug.

What happens if the photobooth breaks down in the middle of the event?
Not to worry as our operators will be there to assist you. We will run the photobooth an extra few minutes depending on how long it has been down. In the event the photobooth problem could not be solved, the management will decide if there is an error in the systems while in rental and will credit you back the hours. In the event that you were responsible for defecting the machine, you have to pay for the repair cost.

How far in advance we should book?
To secure the booking, please book our photo booth at least 4 weeks in advance before the event. If there happens to be another event on the same day, we will reserve the photo booth to the person who makes a full payment first for the photo booth.

After I submit my details, how about the payment?
We will email you the payment details once we receive your booking. However, we will not guarantee you the photobooth availability unless a full payment has been made. Please issue a cheque or bank in to our current account at:

Branch: Maybank, Kuching Selatan Branch
Name: The Playground Borneo Sdn Bhd
A/C No: 5112 3410 6801
Bank address: No.65 – 67, Lot 3179 – 3181, Block 10, Jalan Laksamana Cheng Hong, 93200 Kuching, Sarawak.
Swifcode: MBBEMYKLXXX We kindly advice you to settle the payment before the event.

How to contact us?
Please fill out the inquiry form here and we will email you back within 48 hours (working hours). For any further inquiries, please email [email protected]